Support

Email hello@eltheia.com and a person will reply, usually within two working days. Telling us which app, which device and what you were doing when something went wrong helps us fix it faster.

Common questions

How do I cancel a subscription?

Subscriptions bought in an iPhone or iPad app are managed by Apple: open Settings, tap your name, then Subscriptions. Cancelling stops the next renewal; you keep access until the end of the period you paid for.

How do I delete my account?

In the app, open the account page and choose Delete account. It takes effect immediately. You can also email us and we will do it for you.

Will I lose my books if I stop paying?

No. Your books stay readable, and the account page can move your whole library back onto your device.